You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Zoom subscription refund

hello,

i have just noticed that my zoom subscription was billed today that i was planning to cancel. According to the zoom website, since i have not used any of the pro features and since it has not been 30 days after billing, it is refundable in this case if it was subscribed through zoom directly. However, i subscribed using appstore which is 3rd party, so I got an answer that I needed to contact apple for assistance.

Could i get the refund? Or at least I’m willing to pay for a monthly subscription.

i would appreciate any kind of assistance.

iPhone 11

Posted on Mar 16, 2023 9:11 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2023 9:16 PM

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.


(236519)

Similar questions

1 reply

Zoom subscription refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.