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Black iPhone screen

my screen is completely black, wont turn on. I charged it last night and I can hear notifications/vibrations coming through. I have tried holding the power button, power and volume button, nothing it working.

iPhone 12

Posted on Mar 17, 2023 5:50 AM

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Question marked as Top-ranking reply

Posted on Mar 17, 2023 5:59 AM

If your iPhone is frozen or just show a black screen, try doing a Forced Restart:


1. Press and quickly release Volume Up

2. Press and quickly release Volume Down

3. Press and hold the Side Button, the phone will restart. Release when you see the Apple Logo.


You can find more useful information here:

If your iPhone won't turn on or is frozen - Apple Support


4 replies
Question marked as Top-ranking reply

Mar 17, 2023 5:59 AM in response to deirdra193

If your iPhone is frozen or just show a black screen, try doing a Forced Restart:


1. Press and quickly release Volume Up

2. Press and quickly release Volume Down

3. Press and hold the Side Button, the phone will restart. Release when you see the Apple Logo.


You can find more useful information here:

If your iPhone won't turn on or is frozen - Apple Support


Mar 17, 2023 7:54 AM in response to deirdra193

Follow these steps, testing after each step:


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

Black iPhone screen

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