You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my lock screen is lock and i forgot my lockscreen

My iphone 6 plus the lock screen is Security Lockout i forgot my lock screen passwaord how do i access?

Posted on Mar 19, 2023 6:36 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2023 6:45 PM

Olsen5 Said:

"my lock screen is lock and i forgot my lockscreen: My iphone 6 plus the lock screen is Security Lockout i forgot my lock screen passwaord how do i access?"

-------


Troubleshooting a Locked iPhone:

Seems you have a locked iPhone. So, contact Apple Support. Refer to the following...


Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


Being Locked Out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 
1 reply
Question marked as Top-ranking reply

Mar 19, 2023 6:45 PM in response to Olsen5

Olsen5 Said:

"my lock screen is lock and i forgot my lockscreen: My iphone 6 plus the lock screen is Security Lockout i forgot my lock screen passwaord how do i access?"

-------


Troubleshooting a Locked iPhone:

Seems you have a locked iPhone. So, contact Apple Support. Refer to the following...


Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


Being Locked Out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

my lock screen is lock and i forgot my lockscreen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.