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Family plan- still getting charged for someone I removed

I removed someone from my family share plan but my bank account is still being charged for apps that they purchased with their Apple ID while they were on my family plan. How can I stop this?

iPhone 13

Posted on Mar 20, 2023 4:37 AM

Reply
1 reply

Mar 20, 2023 5:27 AM in response to SarahMascaraVan

Pro forma, make sure they are removed: Leave Family Sharing - Apple Support


Since you say you did remove them then this should not be happening. Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



Family plan- still getting charged for someone I removed

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