You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to enable Face ID on iPhone 11 Pro Max

I need to use my Face ID


[Re-Titled by Moderator]


iPhone 11 Pro Max, iOS 16

Posted on Mar 22, 2023 1:30 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2023 7:53 PM

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support




1 reply
Question marked as Top-ranking reply

Mar 22, 2023 7:53 PM in response to Jorgedaniel

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support




How to enable Face ID on iPhone 11 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.