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Deleting emails

When I delete an email on my ipad it deletes it from my iPhone. But when I delete from the phone it doesn’t delete from the ipad?? Why?


Posted on Mar 23, 2023 6:22 AM

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Question marked as Top-ranking reply

Posted on Mar 23, 2023 7:10 AM

Are the mail accounts on your iPad and iPhone both using IMAP, or is one or other using POP3. Unless both are using IMAP, you may see the issue that you describe.


If you lack the means to establish the mail protocol being used, deleting and then re-adding the Mail account on both devices should clear the problem.


To delete a mail account:

Settings > Mail > Accounts > [Your mail account] > Delete Account


To add an email account:

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 23, 2023 7:10 AM in response to ChampagneMargie

Are the mail accounts on your iPad and iPhone both using IMAP, or is one or other using POP3. Unless both are using IMAP, you may see the issue that you describe.


If you lack the means to establish the mail protocol being used, deleting and then re-adding the Mail account on both devices should clear the problem.


To delete a mail account:

Settings > Mail > Accounts > [Your mail account] > Delete Account


To add an email account:

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

Deleting emails

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