Setup issue with new iPad Gen10

This was confusing to me as well. Click option to setup without an AppleID / set up AppleID later, click you are sure, then it can continue.

davibubb wrote:

I have the same problem and cannot turn off or go anywhere Help please anyone

If your iPad is unresponsive, perform a forced-restart of the iPad.

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If you continue to experience difficulties, you may need to seek assistance directly from Apple Support.

You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

Feel your pain. Ive quickly set up 10 ipads and iphones over the years and never had such a convoluted process as this one is giving me today. Been messing with it for 3 hours now. You would think Apple might include a written Quick Start guide in the box explaining you can't use an existing iPad with current iOS because it won't match the iPad new in the box.

I got it updated by powering down, restarting, signing in, doing the update, then resetting it to erase all content. Then the old ipad could no longer connect to the new onw with quick start. So now trying to install using the old ipads backup. Crossing my fingers.

We bought 2 IPad 10th gen 256GB and received it today as a surprise gift to my 2 kids. Unfortunately 1 tablet cant complete the set-up, similar issue above which hang up somewhere during set-up process. We keep repeating the reboot key and redo the set-up again and end up same hang-up results. We ordered March8 and kids really excited to get their new IPAD but end up 1 will get upset. I need some help asap. By the way, my kids name were engrave, and by replacing this IPAD might take too long again to wait.

Have you considered signing-in with your AppleID - and allowing the iPad to perform the system software update?

When the update has completed, the transfer process should complete as expected.

You got to the next step without assistance. A good result. 🙂

I have the same problem and cannot turn off or go anywhere Help please anyone

My problem was trying to setup my new IPad too; I did almost everything good until I try to sign for ICloud to transfer history from my IPhone and old IPad and signed with wrong email so my screen stayed stocked trying to recovered history but not working. Now I can’t go anywhere. Can somebody help me?