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User profile for user: eastoakland2003
eastoakland2003 Author
User level: Level 1
5 points

How to get my iPad repaired

I have a 2nd gen iPad Pro 12.9". I've cracked my screen because I was taking it in my backpack without a case, and the screen started to get darker to the point where, Christmas of 2020, I pressed too hard on the cracked screen that the screen went black permanently. What should I do to have my iPad repaired?

Thank you

- Edwin

iPad Pro (2nd generation)

Posted on Mar 28, 2023 9:30 PM

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User profile for user: TheLittles
TheLittles
User level: Level 10
195,184 points

Posted on Mar 28, 2023 9:47 PM

eastoakland2003 Said:

"How to get my iPad repaired: [...]I pressed too hard on the cracked screen that the screen went black permanently. What should I do to have my iPad repaired? Thank you- Edwin"

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Troubleshooting a Cracked iPad Screen:


Your Screen is Failing:

Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen diagnose for a price. Ask Apple Support for a new screen.

Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with yo
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Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,184 points

Mar 28, 2023 9:47 PM in response to eastoakland2003

eastoakland2003 Said:

"How to get my iPad repaired: [...]I pressed too hard on the cracked screen that the screen went black permanently. What should I do to have my iPad repaired? Thank you- Edwin"

-------


Troubleshooting a Cracked iPad Screen:


Your Screen is Failing:

Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen diagnose for a price. Ask Apple Support for a new screen.

Apple Contact Us Info:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with yo
Reply

How to get my iPad repaired

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