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Touch Screen not responding


This afternoon my touch screen went from working to no response. I have tried forced on and off several times. Volume up, volume down and hold lock button but still no touch response. iPhone 13 fully up to date and in perfect condition apart from this issue now. iPhone 13

iOS 16.3.1

Purchaed October 2021

iPhone 13

Posted on Apr 1, 2023 12:36 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2023 12:41 PM

See this article.

If the screen isn't working on your iPhone or iPad - Apple Support


4 replies

Apr 6, 2023 6:51 AM in response to sberman

So took it to an Apple Authorised store in Oxford UK. They wanted £300 to replace the screen.

Decided I would rather send to Apple direct as they charge £285 I think. Had another text chat with Apple support and they arranged collection and repair. Phone back today with new screen and no charge as covered under Consumer Rights Law in the UK as phone only 18 months old. New screen has a 90 days warranty. So thanks Apple this time.

Touch Screen not responding

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