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My iPhone suddenly died and can’t get it to charge or restart

how can i turn on my i phone13 if it’s not taking any charge or won’t turn on; i’ve tried everything that the apple website says


[Re-Titled by Moderator]



Posted on Apr 2, 2023 9:43 AM

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Question marked as Top-ranking reply

Posted on Apr 2, 2023 9:48 AM

A) Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


B) Follow all the steps provided in this support article:--> If your iPhone or iPod touch won't charge


If the issue still persists, it might be a hardware (battery? screen? other internal component?) failure, and I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Apr 2, 2023 9:48 AM in response to clemente130

A) Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


B) Follow all the steps provided in this support article:--> If your iPhone or iPod touch won't charge


If the issue still persists, it might be a hardware (battery? screen? other internal component?) failure, and I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone suddenly died and can’t get it to charge or restart

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