HomeKit devices go offline and then back online

Hi there Joe Skorupa,

If your HomeKit accessories are disconnecting unexpectedly, follow these troubleshooting steps to start since they can resolve unexpected behavior like this:

1. Make sure the HomeKit accessories are powered on. If an accessory uses batteries, check the charge.
2. Make sure that your iOS device has Bluetooth turned on.
3. Power cycle the Wi-Fi router and/or modem off and back on.
4. If you still need help, delete each accessory from the Home app and set it up again. To set up an accessory again, you might need to restore it to factory settings.

Let's also ensure your home hub is fully updated as well. This installs feature enhancements and bug fixes that can alleviate these kind of issues. These articles show how:

• Update HomePod - Apple Support

• Update your Apple TV - Apple Support

• Update your iPhone or iPad - Apple Support

We hope that helps!

Greetings Joe Skorupa,

For further help with this issue, please contact Apple Support directly. They will be in the best position to support you.

Best wishes.