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dennent Author

Level 1

6 points

Face ID not working on iPhone

my face id its not working

[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 16

Posted on Apr 5, 2023 5:27 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Apr 5, 2023 7:17 AM

If you're sure that nothing (cover, screen protector, dirt) interferes with your front camera, see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro

If the issue persists, after performing all the steps provided in the above support articles, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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Face ID not working on iPhone

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