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Passcode problem

I inputed my correct passcode to my phone and it locked my phone. I have not changed my passcode. Now I can not log in. What should I do

iPhone 13

Posted on Apr 6, 2023 8:43 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2023 8:44 PM

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support If you forgot your iPhone passcode - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 6, 2023 8:44 PM in response to Passcodeproblemm

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support If you forgot your iPhone passcode - Apple Support


Apr 6, 2023 9:04 PM in response to Passcodeproblemm

Passcodeproblemm Said:

"Passcode problem: I inputed my correct passcode to my phone and it locked my phone. I have not changed my passcode. Now I can not log in. What should I do"

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Troubleshooting a Locked iPhone:

Seems you have a locked iPhone. So, contact Apple Support. Refer to the following...


Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


Being Locked Out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

Passcode problem

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