Lost phone

Device Offline?

I see my device in Find My, but it's offline

If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:

Don't see your device?

• You might not have Find My turned on.
• If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
• If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
• Learn how you can still protect your information.

Don'ts

If the device is removed from an account after it is erased, Activation Lock will be turned off. This allows another person to turn on and use the device.

An example of my iPhone 5 is given in the GIF below. There is no "Undo" after you remove it from your account.