You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cindy12345 Author

Level 1

4 points

When I open my phone to my name and Apple Id, etc, it is grayed out preventing me from going in.

I am unable to click onto my "about" or Apple Id

iPhone 12 Pro Max, iOS 16

Posted on Apr 10, 2023 8:00 AM

Top-ranking reply

Limnos

Level 10

418,921 points

Posted on Apr 10, 2023 8:01 AM

If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Related to that is disabling parental controls --> Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

View in context

When I open my phone to my name and Apple Id, etc, it is grayed out preventing me from going in.

Similar questions