Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Watch unpaired incorrectly

My watch and phone weren’t pairing correctly. I tried to unpair my watch but got an error message that it unpaired incorrectly. I can’t pair it now.

Posted on Apr 10, 2023 7:43 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2023 12:54 AM

Ensure the iphone is on iOS16.4.1 or if you have iPhone 6S or 7 update to iOS15.7.5

Erase the Watch completely. Put your watch on its charger and keep it there until you complete these steps. (select the watch OS version) Erase Apple Watch – Apple Support (UK)

When pairing do not try to restore the backup, pair as a New Watch Set up your Apple Watch – Apple Support (UK)


1 reply
Question marked as Top-ranking reply

Apr 11, 2023 12:54 AM in response to RLMR1

Ensure the iphone is on iOS16.4.1 or if you have iPhone 6S or 7 update to iOS15.7.5

Erase the Watch completely. Put your watch on its charger and keep it there until you complete these steps. (select the watch OS version) Erase Apple Watch – Apple Support (UK)

When pairing do not try to restore the backup, pair as a New Watch Set up your Apple Watch – Apple Support (UK)


Watch unpaired incorrectly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.