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my apple watch is not charging

it shows the charging sign is red next to the time in green how can i fix it?

Posted on Apr 12, 2023 11:10 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2023 2:56 PM

Red means it is in power reserve mode - i.e. almost totally drained. Leave it on charge for another 2 hours then force restart

i.e. hold in digital crown and side button together until the Apple appears, then see if it now shows good charging.


After that, and after trying another charge brick, and ensuring you try the original Apple charge puck it still is on red, Contact Apple Support

Genius Bar Reservation and Apple Support Options - Apple

and/or contact

https://getsupport.apple.com


1 reply
Question marked as Top-ranking reply

Apr 12, 2023 2:56 PM in response to giselaRRM

Red means it is in power reserve mode - i.e. almost totally drained. Leave it on charge for another 2 hours then force restart

i.e. hold in digital crown and side button together until the Apple appears, then see if it now shows good charging.


After that, and after trying another charge brick, and ensuring you try the original Apple charge puck it still is on red, Contact Apple Support

Genius Bar Reservation and Apple Support Options - Apple

and/or contact

https://getsupport.apple.com


my apple watch is not charging

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