You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, on my MacBook Air M2 (12.6.4), the cursor jumps diagonally every minute or so
This occurs on both trackpad and bluetooth mouse. I've tried to list all 3rd party extensions in terminal using:
kextstat -l | grep -v com.apple
But it doesn't reveal anything
Is there something else I could try?
[Re-Titled by Moderator]
MacBook Air (M2, 2022)
Disconnect all external devices in case one of them is causing a problem.
Boot into Safe Mode to see if you still have the issue. If you still have the issue while booted into Safe Mode with no external devices connected (even bluetooth keyboard, mouse, trackpad), then most likely there is a hardware issue with the laptop which will need repaired (most likely the built-in Trackpad). At this point about the only other thing that you can try is to "Restore" the firmware which destroys all data on the internal SSD, resets the firmware & pushes a clean OS to the internal SSD. If the issue occurs after this and before migrating/restoring from a backup, then there is definitely a hardware issue which will need repaired.
Disconnect all external devices in case one of them is causing a problem.
Boot into Safe Mode to see if you still have the issue. If you still have the issue while booted into Safe Mode with no external devices connected (even bluetooth keyboard, mouse, trackpad), then most likely there is a hardware issue with the laptop which will need repaired (most likely the built-in Trackpad). At this point about the only other thing that you can try is to "Restore" the firmware which destroys all data on the internal SSD, resets the firmware & pushes a clean OS to the internal SSD. If the issue occurs after this and before migrating/restoring from a backup, then there is definitely a hardware issue which will need repaired.
My MacBook Air M2 cursor jumps diagonally
