You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my phone stuck in SOS mode

Why is my phone stuck in SOS mode

Posted on Apr 14, 2023 8:11 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2023 8:14 AM

If you see No Service or Searching in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network. If you see SOS or "SOS only" in the status bar, your device can still make emergency calls.


If you see No Service, Searching, or SOS on your iPhone or iPad

2 replies
Question marked as Top-ranking reply

Apr 14, 2023 8:14 AM in response to lamont5619

If you see No Service or Searching in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network. If you see SOS or "SOS only" in the status bar, your device can still make emergency calls.


If you see No Service, Searching, or SOS on your iPhone or iPad

Apr 14, 2023 8:15 AM in response to lamont5619

If your phone is frozen on a shutdown screen that only allows emergency calls, force-restart your phone→If your iPhone won't turn on or is frozen


If it is displaying SOS instead of your carrier name, SOS means that your phone is working, but is not connected to your carrier’s network. It can only make emergency calls on other networks. You need to contact your carrier to resolve this. Here is guidance from Apple→If you see No Service, Searching, or SOS on your iPhone or iPad

Why is my phone stuck in SOS mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.