You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Arcade

I received an no_reply email due to the charge of subscription was declined for Apple Arcade that I did not make a purchased. Please help to verify

Posted on Apr 17, 2023 3:38 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2023 3:50 PM

Possibilities...


1: There are scams pretending to be Apple, seeking to acquire your credentials when you log into the "Apple" website via a link in the message. Mail messages, text messages, etc. If so, ignore it.


2: See if there's an associated bill here: Subscriptions and Billing - Official Apple Support — that would mean your Apple ID was compromised, or that you're in Family Sharing and will want to check with the other members.


3: If the attempt was real, but was not associated with any of your Apple IDs, then check with your financial provider, as this might have been a fraudulent charge.

1 reply
Question marked as Top-ranking reply

Apr 17, 2023 3:50 PM in response to qh_vn

Possibilities...


1: There are scams pretending to be Apple, seeking to acquire your credentials when you log into the "Apple" website via a link in the message. Mail messages, text messages, etc. If so, ignore it.


2: See if there's an associated bill here: Subscriptions and Billing - Official Apple Support — that would mean your Apple ID was compromised, or that you're in Family Sharing and will want to check with the other members.


3: If the attempt was real, but was not associated with any of your Apple IDs, then check with your financial provider, as this might have been a fraudulent charge.

Apple Arcade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.