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Please help me to sort this vicious circle that makes using mac nightmarish...
When I bough my mac, for some reason my apple id wasn't activated propperly. When I tried to remove it and recover the password, the system has been saying that my id isn't activated. I created a new apple id, but the problem is that my mac is still connected to the old one.
I don't know how to sort this out.
Contact Apple for help with Apple ID account security --> Contact Apple for help with Apple ID account security - Apple Support
Failing that:
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).
Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
Contact Apple for help with Apple ID account security --> Contact Apple for help with Apple ID account security - Apple Support
Failing that:
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).
Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
How do I remove my apple id?
