You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

plnskrcu Author

Level 1

4 points

Green line only visible on whites and light colors

I bought a iPhone 11 and after 20 days i realized there was a dead pixel. The store I bought from replaced my phone with a new one. I've been using the new one since february and I realized I have a very thin green line on the left side of the screen and it's only visible on white and light color surfaces. It's not visible on dark colors like black etc. I updated my software but it's still there. Should I take my phone to Apple Genius? I still have the warranty.

iPhone 11

Posted on Apr 25, 2023 1:11 PM

Top-ranking reply

Androish

Level 8

39,487 points

Posted on Apr 25, 2023 1:20 PM

Naturally it is hard to say without looking at it, but that does sound like something that might be covered under warranty.

You might want check with apple via the Phone first:

Contact Apple for support and service - Apple Support

But going straight to an Apple Genius should also work

View in context

Green line only visible on whites and light colors

Similar questions