Prime and Netflix not available

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Level 1

23 points

Prime and Netflix not available

Up to a few weeks ago I could see both Prime and Netflix on my Apple TV, now I get a message saying that they are not available and to try later, does anybody have the same problem (and a solution?)

Posted on Apr 25, 2023 1:20 PM

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Answer 1

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VikingOSX

Community+ 2024

Level 10

116,099 points

Apr 25, 2023 2:38 PM in response to maurizm

You need a current subscription for either and if your Apple TV is not configured to update the applications automatically, then you need to visit the tvOS app store and up date the applications yourself.

I have no issue accessing Netflix and I let Prime lapse on my 2021 Apple TV 4K+.

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Answer 2

Apr 25, 2023 3:18 PM in response to maurizm

If you have an older ATV that doesn't have access to the store, you'll find it slowly becoming less capable. Third Party Streaming services such as Amazon and Netflix are dropping support. When they do, you lose access.

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Answer 3

maurizm Author

Level 1

23 points

Apr 25, 2023 2:56 PM in response to maurizm

Thanks, mine is older, does not have access to store AFAIK, but I changed nothing so why did it change behavior?

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Prime and Netflix not available

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