You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: rytymusic
rytymusic Author
User level: Level 1
12 points

AirPlay doesn't work with Apple TV home hub enabled

I haven't been able to use AirPlay from my iPhone to Apple TV for the past 3-4 months. Actually, no AirPlay devices in the house work (Apple and 3rd party). When I use a media application, such as YouTube and attempt to cast a video via AirPlay, the play/pause button appears to be unresponsive. Nothing plays. Screen mirroring works, but when full-screen videos attempt to handoff, videos never actually play.


After extensive troubleshooting (restarts, updates, restarting network equipment, toggling AirPlay on and off, etc.), I found that disabling Home Hub fixes AirPlay (which breaks my automations, as I don't have another hub). For whatever reason, disabling home hub also fixes non-Apple AirPlay connections (such as smart TVs with built-in AirPlay).


Has anyone else experience this? What steps am I missing?

Apple TV 4K (1st generation)

Posted on Apr 26, 2023 6:38 PM

Reply
Question marked as Top-ranking reply
User profile for user: H1290
H1290
User level: Level 5
6,327 points

Posted on Apr 26, 2023 6:46 PM

Hello rytymusic!


I’m assuming you’ve already tried the troubleshooting steps found in: If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support?


As mentioned in the Support Article above, if you still have issues with AirPlay after trying all the steps suggested to you, please Contact Apple for support and service - Apple Support.


I hope this is helpful. Good Luck!



View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: H1290
H1290
User level: Level 5
6,327 points

Apr 26, 2023 6:46 PM in response to rytymusic

Hello rytymusic!


I’m assuming you’ve already tried the troubleshooting steps found in: If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support?


As mentioned in the Support Article above, if you still have issues with AirPlay after trying all the steps suggested to you, please Contact Apple for support and service - Apple Support.


I hope this is helpful. Good Luck!



Reply

AirPlay doesn't work with Apple TV home hub enabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up