Gmail is stuck "offline"

In Mail, my gmail account is now stuck "offline." Worked yesterday. Changed password this morning, now can't send or receive. Never had this problem before. Mac OS10.15

iMac 21.5″ 4K, macOS 10.15

Posted on Apr 30, 2023 12:19 PM

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Question marked as Top-ranking reply

Posted on Jul 3, 2024 10:43 AM

Probably more info than you need...


Mail and Google's OAuth 2.0 policy

https://discussions.apple.com/thread/254696428?answerId=260216019022&sortBy=oldest_first#260216019022


Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…

If it's an IMAP account, delete it in Sys Prefs Internet Accounts then use "Other" instead of gMail choice to add it.

Most likely biggest factor is using Other in Mail setup, then using a Browser that doesn’t have gMail PW stored init to get the App PW.

Unable to add Gmail to MacOS mail - Apple Community


Thanks to Bob Sabiston


iMac says Connection Insecure. Failed to … - Apple Community


Thanks to Webmb…

Sonoma can’t connect to gMail…

I'm no longer receiving mails on my iMac … - Apple Community


GC mac

User level:

Level 1


4 points

Nov 1, 2023 10:12 PM in response to Maggiellv

I also spent hours trying to solve this issue until I followed this video... It worked and my Gmail accounts are back on Mac Mail.


Give it a shot and good luck! https://www.youtube.com/watch?v=U0WPw2TsTAY


It might just need an App Password separate from the gMail password…

The process to add a gmail account to my … - Apple Community

https://support.google.com/a/answer/9003945?hl=en#apple-mail&zippy=%2Cset-up-gmail-with-mail-on-a-mac

https://discussions.apple.com/thread/254920541?answerId=259158920022#259158920022

https://support.google.com/mail/answer/185833?hl=en-GB

Apple Mail won't sign in to Google account - Apple Community

my iMac has OS Yosemite 10.10.5 Does this… - Apple Community

my iMac has OS Yosemite 10.10.5 Does this… - Apple Community

gmail on mail Version 11.5 (3445.9.1) - Apple Community

gmail on mail Version 11.5 (3445.9.1) - Apple Community


7 replies
Question marked as Top-ranking reply

Jul 3, 2024 10:43 AM in response to Caute3

Probably more info than you need...


Mail and Google's OAuth 2.0 policy

https://discussions.apple.com/thread/254696428?answerId=260216019022&sortBy=oldest_first#260216019022


Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…

If it's an IMAP account, delete it in Sys Prefs Internet Accounts then use "Other" instead of gMail choice to add it.

Most likely biggest factor is using Other in Mail setup, then using a Browser that doesn’t have gMail PW stored init to get the App PW.

Unable to add Gmail to MacOS mail - Apple Community


Thanks to Bob Sabiston


iMac says Connection Insecure. Failed to … - Apple Community


Thanks to Webmb…

Sonoma can’t connect to gMail…

I'm no longer receiving mails on my iMac … - Apple Community


GC mac

User level:

Level 1


4 points

Nov 1, 2023 10:12 PM in response to Maggiellv

I also spent hours trying to solve this issue until I followed this video... It worked and my Gmail accounts are back on Mac Mail.


Give it a shot and good luck! https://www.youtube.com/watch?v=U0WPw2TsTAY


It might just need an App Password separate from the gMail password…

The process to add a gmail account to my … - Apple Community

https://support.google.com/a/answer/9003945?hl=en#apple-mail&zippy=%2Cset-up-gmail-with-mail-on-a-mac

https://discussions.apple.com/thread/254920541?answerId=259158920022#259158920022

https://support.google.com/mail/answer/185833?hl=en-GB

Apple Mail won't sign in to Google account - Apple Community

my iMac has OS Yosemite 10.10.5 Does this… - Apple Community

my iMac has OS Yosemite 10.10.5 Does this… - Apple Community

gmail on mail Version 11.5 (3445.9.1) - Apple Community

gmail on mail Version 11.5 (3445.9.1) - Apple Community


May 4, 2023 5:08 AM in response to stevmoor

Apple's "defacto Gmail" account setting is the one labelled Google when you add accounts through Mac OS X Mail such as the example below from Monterey. The Add Other Accounts... lets you specify IMAP accounts instead:



Google, Yahoo, and AOL all are account types that were valid at the time the operating system was put out that you are using. But they may no longer be valid today.

May 3, 2023 7:47 AM in response to stevmoor

I've been trying to authenticate using the Settings/Internet Accounts/ and then selecting iCloud (personal email) and Google (business email.) Works fine for my personal setting, doesn't "stick" with Google. And only on one of my four devices, the one I use for business. And I have no problem accessing my business emails through myaccount.google... I'm not sure if this process is what you referred to as "Apple's defacto Gmail add account feature"


Thanks for helping.

Jul 3, 2024 2:58 AM in response to a brody

Like many people who write on these forums, my Gmail on my Mac has failed to work. It says it is offline. This has never happened before. My internet is working 100%. Why has Gmail suddenly decided to go offline? In other words, why has this happened? [NOTE: I have made no changes, no password, no updates to system] and how can I get my Gmail back online? It has already been set up for Gmail for literally decades. So please anyone who knows the answer, please don't write: this is how you set up gmail OR these are the iMap settings - all of that is known. What is unknown is the answer to my question and only my question. I am given no options on settings on Gmail except offline. ?????

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Gmail is stuck "offline"

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