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XrisSin Author

Level 1

4 points

Music not authorised to play

I seem to be unable to play certain songs I’ve purchased of iTunes, they neither playing on my phone or pc. The strange thing is that it always seems to be only a few songs off an album I’ve purchased, but the rest of the songs play fine. I keep getting promted on my pc to enter my id and password to authorise it even though it already is. I’m running the latest version of iTunes. Can someone please help and explain what’s going wrong. It’s weird it only happens for certain songs and not all of my library

Windows, Windows 10

Posted on May 2, 2023 12:06 PM

Top-ranking reply

Niel

Level 10

731,231 points

Posted on May 2, 2023 12:13 PM

Those are bad downloads. Delete and redownload the songs which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

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Music not authorised to play

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