Why can't I update or verify the payment method?

Hi telma0529,

welcome to the Apple (user-to-user ) Community

Re: "Why can't I update or verify the payment method?"

Could be any one of several different reasons ...

... likely no one here could just guess correctly, and as Apple users, like yourself, we have no access to your accounts or details..

Maybe Apple support's online article below can help:

What to do:

If your payment method is declined in the App Store or iTunes Store

or

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

or

If you have disputed a charge from Apple, you may need to ask your card-provider to allow payments to Apple again.

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Else:

if needed, add a new card first, to allow you to delete the old card.

How to add an Apple ID payment method:

Add a payment method to your Apple ID - Apple Support

How to delete an Apple ID payment method:

Remove a payment method from your Apple ID - Apple Support

Hope there's something here that will help / answer your question.

All the best :-)