Refund not received

Sangay12 wrote:

yeah right. I’m terms and conditions mentioned that it will take 48 hours to get back the refund but still not credit in the account..

No, it said "Allow up to 48 hours to receive an update. " That doesn't mean your refund comes in 48 hours, it means they will get back to you with the status of your refund within 48 hours.

It can take up to 30 days for a refund to go through.

How long refunds from the App Store or other Apple services take

Check the status of a refund for apps or content that you bought from Apple - Apple Support

I had purchases made on my Apple ID that do not reflect on my billing list - a phone support consultant advised me to report this to my bank as fraud and cancel the card which I did. A refund was supposed to have been made from Apple within 30 days but no refund has been made. How do I solve this issue?

You're welcome. Yeah I agree a month is kind of long to wait but this is standard for most large companies.

See the section "When will I get the money back?" in this support article:--> Check the status of a refund for apps or content that you bought from Apple - Apple Support

Regards

Giulio