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Apple Music tries to overcharge my card

why apple music wanna take 35.99 USD from my card?


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 16

Posted on May 6, 2023 2:06 AM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2023 11:07 PM

Hi Athena_003,

welcome to the Apple (user-to-user) Community.


Re: "why apple music wanna take 35.99 USD from my card?"


We are all Apple users, like yourself, in this Community, so we have no access to your accounts or details to check this out for you. However, we'd like to help.


(Eg: Multiple purchases, including subscriptions, may be grouped into one charge.) How to see what you were charged for:

If you see "apple.com/bill" on your billing statement – Apple Support


View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

_______________________________________________________


If your subscription happens to be the wrong one, you can change it:

Change your subscription from Apple – Apple Support

or

How to switch to a different subscription plan - Apple Support


If you need a refund, you can apply for one:

If the money has been deducted (not pending, in which case it would have to be paid, before it could be refunded, if Apple agreed.):

How to:  Request a refund for apps or content that you bought from Apple – Apple Support

________

More support / help if needed:

(There's a "get Support" link at the bottom of the two webpages below:)

Music Support Website has info.

Music - Official Apple Support

or

Billing and Subscriptions Website says:

Find answers to your questions about purchases, subscriptions, payments, and billing:

Subscriptions and Billing - Official Apple Support


All the best :-)

3 replies
Question marked as Top-ranking reply

May 6, 2023 11:07 PM in response to Athena_003

Hi Athena_003,

welcome to the Apple (user-to-user) Community.


Re: "why apple music wanna take 35.99 USD from my card?"


We are all Apple users, like yourself, in this Community, so we have no access to your accounts or details to check this out for you. However, we'd like to help.


(Eg: Multiple purchases, including subscriptions, may be grouped into one charge.) How to see what you were charged for:

If you see "apple.com/bill" on your billing statement – Apple Support


View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

_______________________________________________________


If your subscription happens to be the wrong one, you can change it:

Change your subscription from Apple – Apple Support

or

How to switch to a different subscription plan - Apple Support


If you need a refund, you can apply for one:

If the money has been deducted (not pending, in which case it would have to be paid, before it could be refunded, if Apple agreed.):

How to:  Request a refund for apps or content that you bought from Apple – Apple Support

________

More support / help if needed:

(There's a "get Support" link at the bottom of the two webpages below:)

Music Support Website has info.

Music - Official Apple Support

or

Billing and Subscriptions Website says:

Find answers to your questions about purchases, subscriptions, payments, and billing:

Subscriptions and Billing - Official Apple Support


All the best :-)

Apple Music tries to overcharge my card

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