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Button on iPad not working

Button on iPad not working

iPad Air, iPadOS 16

Posted on May 10, 2023 7:42 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2023 7:56 AM

Is there a specific physical button that doesn’t function? Some functions can be accessed using the Assistive Touch function. The iPad User Guide provides details:

Use AssistiveTouch on iPad - Apple Support


However, it is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later, you will encounter a situation from which you cannot recover.


If your iPad has any damaged/unresponsive physical buttons, until repaired, you will not be able to resolve many problems.


You may wish to consider repair or replacement of your iPad. You might consider a visit to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad - and you will be able to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

May 10, 2023 7:56 AM in response to Howre

Is there a specific physical button that doesn’t function? Some functions can be accessed using the Assistive Touch function. The iPad User Guide provides details:

Use AssistiveTouch on iPad - Apple Support


However, it is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later, you will encounter a situation from which you cannot recover.


If your iPad has any damaged/unresponsive physical buttons, until repaired, you will not be able to resolve many problems.


You may wish to consider repair or replacement of your iPad. You might consider a visit to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad - and you will be able to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


Button on iPad not working

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