Purchased Fitbit health monitoring yesterday. Watch is not a Fitbit. Can $59.00 be returned

Purchased Fitbit health monitoring yesterday. Watch is not a Fitbit. Can I cancel and get return of $59.00

Posted on May 12, 2023 2:36 AM

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Question marked as Top-ranking reply

Posted on May 12, 2023 3:12 AM

Did you purchase via the App Store, see:

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


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Did you purchase directly from Fitbit, contact Fitbit for refund.

1 reply
Question marked as Top-ranking reply

May 12, 2023 3:12 AM in response to Saltandpepper1

Did you purchase via the App Store, see:

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


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Did you purchase directly from Fitbit, contact Fitbit for refund.

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Purchased Fitbit health monitoring yesterday. Watch is not a Fitbit. Can $59.00 be returned

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