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Level 1

4 points

What do I do? my iPhone 12 Pro Max will not power on.

What do I do? My iPhone 12 Pro Max will not power on.

iPhone 12 Pro Max, iOS 16

Posted on May 12, 2023 2:41 PM

Top-ranking reply

Level 10

418,861 points

Posted on May 12, 2023 2:42 PM

If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support

Sections about...

- If your screen is black or frozen

- If your device turns on but gets stuck during start up, try to update it.

- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase

Click on this link to learn how to force restart an iPhone --> Force restart iPhone - Apple Support - select the correct iOS version

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