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Level 1

4 points

I have a frozen screen how do I fix this???

I have a frozen screen please help

iPhone 11, iOS 16

Posted on May 12, 2023 8:50 PM

Top-ranking reply

Level 10

418,795 points

Posted on May 12, 2023 8:52 PM

Click on this link to learn how to force restart an iPhone --> Force restart iPhone - Apple Support - select the correct iOS version

If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support

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- If your screen is black or frozen

- If your device turns on but gets stuck during start up, try to update it.

- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase

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