I can't verify the payment method on my Apple ID

When it says can’t verify payment method contact Apple support what that means tried three didn’t cards


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Posted on May 15, 2023 10:17 PM

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Posted on Oct 5, 2023 9:08 PM

It’s saying add payment method when I already have it linked on there all I’m trying to do is download apps like…. I don’t understand

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Dec 8, 2023 4:45 PM in response to kamarion16

kamarion16 wrote:

im really trying to make purchases but it won’t let me and im very stressed

If what was posted earlier has not solved your problem, you need to be a lot more specific and detailed about the problem you are having. Right now all I have to go on is you are stressed. What is the exact wording of error messages you see?


Incidentally, if your problem is not 100% identical to the one being handled in this topic already, it is normal to start your own topic so we can focus on your issue.

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Jul 16, 2024 10:55 AM in response to Jadbouantoun

Go to your settings, tap on your name, then go to media & purchases, select view account, last go to purchase history. Here you will see if you have any unpaid orders that can cause you not to be able to download apps. Another issue could be if you recently filed a dispute with your credit card company due to some Apple charges. If so, your Apple ID maybe disabled this will not allow you to do any updates or downloads either. Hope this helps!


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Oct 17, 2024 3:06 PM in response to orion157

orion157 you have several options/choices.


  1. Call Apple billing support in your country or region and get the matter straightened out over the phone.
  2. Unlock your payment method, let the charge go through and request a refund and hope Apple grants you a refund. Depending on multiple conditions you may or may not be awarded a refund. But your payment method will work moving forward.
  3. Do nothing. You’ll probably forfeit any chance of a refund or opening another Apple account. Your accounts may not matter and I understand. The choices are yours.


You can use the Apple support phone numbers in the Apple Support I linked below.


Contact Apple for support and service - Apple Support


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Oct 22, 2024 6:44 AM in response to AnotherPersonOutThere

The answers vary with each user. Everyone answering questions is just another user like you. If you want Apple Support follow the onscreen instructions or follow the links in the Apple Support articles I shared below.


Subscriptions and Billing - Official Apple Support


Choose your country or region - Official Apple Support


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Jul 16, 2024 8:01 AM in response to Templar215

I’m having the same problem. It works with subscriptions, but it doesn’t let me pay for anything that’s a one-time purchase. When I input the code that was sent to me via phone number, it says it’s wrong. I’m very confused but I’m glad that I’m not the only one with this problem.

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Oct 17, 2024 2:46 PM in response to pastor97

My issue is that when I attempt to change/verify existing payment details, it immediately fails and attempts to charge me 14.99 for a subscription I have already cancelled. It then tells me the last payment was declined and thus could not be verified. Of course it was declined, I locked the card so that the subscription charge that I had already paid once and then CANCELLED would not go through. It is extremely annoying that this is happening and if someone could help, it would be greatly appreciated.

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Dec 27, 2024 10:45 AM in response to Chris8hdjjd

Well I totally understand. It’s very likely you owe Apple money for something you recently purchased that your linked payment method” couldn’t cover. Are you sure you had sufficient funds in that linked account of yours? If you did not, ironically, the purchase will typically go through…but you still owe Apple whatever $$ amount. You probably had insufficient funds. Maybe you knew that, maybe you didn’t. But Apple doesn’t forget this, and so you won’t be able to download any new apps with in-app purchases until you pay them what you owe them. If you try to download anything new (this does not apply to past downloads already saved in iCloud) you’ll get that exact message saying “add payment method.” Simply and obviously because your supposed “already linked” account Apple isn’t accepting, most commonly due to insufficient funds. Other reasons I’m not sure. Based on the info you posted, clearly there is an issue with your current payment method on file. I know it’s easy to get irritated, and to assume it’s their issue, on their end, to fix for you. I will say that Apple doesn’t mess around, and they don’t just “mess up.” To even think Apple would make such a blatant error like that, over something as simple as not accepting your payment method, is just, well…oblivious and naive. Apple just wouldn’t do that. Like, ever. This is on you to fix. I’d definitely link another payment method, like stat…and a reliable one with sufficient funds at that. Until you do that, and you pay them what you probably owe, the experience will be limited on your phone. I am just speaking from experience. Exact same thing happened to me. Maybe it’s Apple’s way of making sure they get their money. Has your already linked payment always worked in the past? Any previous issues with it? You left out a ton of pertinent info in your post. So I may be way off in my answer as I just went off of what I knew, and that wasn’t much. Leaves one’s brain to wonder about alllll the actual situations and possibilities you meant to say, had you’ve been more specific that is. And with that comes several possible answers. I think you should be a lot more clear in your future posts. And now I feel like I just wasted my time answering you…when truly, I was never even given the whole entire question to begin with. If you want real, legit advice and answers about what to do about this or that in future, well…make sure those like me who view your question are provided enough info, by you initially, to go off of and formulate at least an educated guess for you. People want to help, but we’re not mind readers. We can only answer your concerns as deep as your post is deep, and can only guide you to a resolve as far as your initial post guides us. If you adhere to these basic rules of thumb, especially when publicly conversing in regards to such a lucrative, smart past comprehension, plus an extremely successful, praised, sought after, and respected-by-all worldwide company such as Apple…you should be WANTING as many legit answers as possible. All in all, you need to give enough info, and enough pertinent info at that, if you want us to respond with a worthwhile, helpful answer for you. You get your legitimate help and advice from us, and we don’t waste our time (answering you while our minds wander with possibilities, all because the post was vague making us unsure what is even being asked). It’s a win-win. Anyways, I’m out of here. Deuces! and may God bless you always 🩵🩶🩵

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I can't verify the payment method on my Apple ID

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