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Hello
I received a invoice that says Pay Pal it’s for $641. … I didn’t create a purchase or a invoice with this person that shows my last name put there First name is different. My email address is ***@gmail.com
Thank you
Elizabeth T
[Edited by Moderator]
iPhone 8 Plus, iOS 16
Having seen your screenshot prior to deletion, it is almost certain to be a scam. In all likelihood, nothing has happened.
See >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Don’t respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided. Frauds of this nature are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.
In this case, the “bait” is a large transaction - and an invitation to challenge the payment using the provided contact telephone number. Don’t take the bait; don’t call the number.
If you do call the number, you will invariably be asked to provide your Credit Card and other financial information - supposedly so that the transaction can be stopped. Until you give away this information, the fraudster doesn’t have it. If you do give them information, this information will be used to commit fraud.
If you are concerned that your Credit Card or bank details are in the hands of a fraudster, tell the Card Issuer, and your bank - and not the fraudster!
Having seen your screenshot prior to deletion, it is almost certain to be a scam. In all likelihood, nothing has happened.
See >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Don’t respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided. Frauds of this nature are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.
In this case, the “bait” is a large transaction - and an invitation to challenge the payment using the provided contact telephone number. Don’t take the bait; don’t call the number.
If you do call the number, you will invariably be asked to provide your Credit Card and other financial information - supposedly so that the transaction can be stopped. Until you give away this information, the fraudster doesn’t have it. If you do give them information, this information will be used to commit fraud.
If you are concerned that your Credit Card or bank details are in the hands of a fraudster, tell the Card Issuer, and your bank - and not the fraudster!
This support article is Recommended by Apple as the preferred* resource for identifying payments you may see on a bill.
➜ If you see 'apple.com/bill' on your billing statement - Apple Support
"If you checked https://reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support" using this link --> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
______
* I have a payment of $2.99 per month what … - Apple Community
Do you only see this in an email and not on a card statement? Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. These support articles have some guidelines:
About identifying legitimate emails from the App Store and iTunes Store --> Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Avoid scams when you use Apple Cash --> Avoid scams when you use Apple Cash - Apple Support
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to verify with the service the message is telling you to use. In this case read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support
Ignore it and delete
Fraud activity
