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Forgot my Screen Time passcode

I put a screen time passcode on my sons device and I can not remember it. Is there a way to change it?


[Re-Titled by Moderator]

iPad Pro, iPadOS 15

Posted on May 18, 2023 5:13 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2023 6:59 AM

How you reset a Screen Time passcode depends upon the system version you are using:


If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do if you forgot your Screen Time passcode. Click here --> If you forgot your Screen Time passcode - Apple Support


If you still have issues resetting your Screen Time passcode, contact Apple Support.

Contact - Official Apple Support


OR


If you are running a system prior to iOS 13.4, read this Apple Support document about what to do if you forgot the passcode on your iPhone, or your iPhone is disabled. Click here then select your device type if necessary --> If you forgot your iPhone passcode - Apple Support - Also has links for what to do for an iPad or an iPod touch.


This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.


On the contingency you are asked for your Apple ID and password AND you have forgotten those:


If you forgot your Apple ID, click here --> If you forgot your Apple ID email address or phone number - Apple Support


If you forgot your Apple ID password, click here --> If you forgot your Apple ID password - Apple Support


To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password - What to do after you change your Apple ID or password - Apple Support


If you still need help:

- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - Contact Apple for help with Apple ID account security - Apple Support



1 reply
Question marked as Top-ranking reply

May 18, 2023 6:59 AM in response to Kite45

How you reset a Screen Time passcode depends upon the system version you are using:


If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do if you forgot your Screen Time passcode. Click here --> If you forgot your Screen Time passcode - Apple Support


If you still have issues resetting your Screen Time passcode, contact Apple Support.

Contact - Official Apple Support


OR


If you are running a system prior to iOS 13.4, read this Apple Support document about what to do if you forgot the passcode on your iPhone, or your iPhone is disabled. Click here then select your device type if necessary --> If you forgot your iPhone passcode - Apple Support - Also has links for what to do for an iPad or an iPod touch.


This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.


On the contingency you are asked for your Apple ID and password AND you have forgotten those:


If you forgot your Apple ID, click here --> If you forgot your Apple ID email address or phone number - Apple Support


If you forgot your Apple ID password, click here --> If you forgot your Apple ID password - Apple Support


To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password - What to do after you change your Apple ID or password - Apple Support


If you still need help:

- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - Contact Apple for help with Apple ID account security - Apple Support



Forgot my Screen Time passcode

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