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My Bluetooth JBL earbuds don’t connect to my iPhone. Any advice?

My JBL earphones won’t connect via Bluetooth to my iPhone. All steps have been followed. The phone detects the earbuds but they don’t connect. Any advice?

iPhone SE, iOS 16

Posted on May 18, 2023 1:02 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2024 12:19 PM

I can’t get my ear buds to connect

3 replies

May 18, 2023 11:03 PM in response to sofi87

Hi sofi87,

welcome to the Apple (user-to-user) Community.


Re: My Bluetooth JBL earbuds don’t connect to my iPhone. Any advice?



The earbuds may need to be well-charged and in "discovery" mode.


You might want to check any instructions that came with them, or the manufacturer's website ... some items "flash" when in discovery mode.

You could also check if firmware updates are available for your earbuds.


If you haven't already, you might want to try wearing your JBL earbuds, 

and 

on iPhone: Try Settings > Bluetooth > tap "Not Connected"

____________________________________________________________


How to: Pair a third-party Bluetooth accessory with your iPhone or iPad - Apple Support

____________________

If more help is needed:

Your iPhone may need updating to the latest compatible iOS version.

Eg: About iOS 16 Updates - Apple Support (says iOS 16.4.1 is the latest)


Or, something in the article below may help::

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support


iPhone Support website:

iPhone - Official Apple Support


All the best :-)

My Bluetooth JBL earbuds don’t connect to my iPhone. Any advice?

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