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I am being charged for something I did not buy

I need help getting a refund for three charges

iPhone 12, iOS 16

Posted on May 18, 2023 2:59 PM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2023 8:25 PM

You may need to check whether a family member made a purchase:

How to see what you were charged for:

If you see "apple.com/bill" on your billing statement – Apple Support


If the charge(s) are for a subscription:

You would need to cancel that subscription to avoid ongoing charges.

What to do:

If you want to cancel a subscription from Apple – Apple Support


Re: "I need help getting a refund for three charges":


Apple support has an article online to help with asking for a refund:

If the money has been deducted (not pending):

How to: Request a refund for apps or content that you bought from Apple – Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

May 18, 2023 8:25 PM in response to LucasPawloski

You may need to check whether a family member made a purchase:

How to see what you were charged for:

If you see "apple.com/bill" on your billing statement – Apple Support


If the charge(s) are for a subscription:

You would need to cancel that subscription to avoid ongoing charges.

What to do:

If you want to cancel a subscription from Apple – Apple Support


Re: "I need help getting a refund for three charges":


Apple support has an article online to help with asking for a refund:

If the money has been deducted (not pending):

How to: Request a refund for apps or content that you bought from Apple – Apple Support


All the best :-)

I am being charged for something I did not buy

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