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Level 1

5 points

I’m trying to install update IOS 16.5,

I’m trying to install update IOS 16.5 but gives me “fails to verify because you are no longer connected to the internet “.

iPhone 12 mini, iOS 16

Posted on May 19, 2023 4:35 AM

Top-ranking reply

Level 9

66,904 points

Posted on May 19, 2023 6:10 AM

Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.

Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK) If your iPhone or iPad won't update – Apple Support (UK)

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