I updated my iPhone and the Face ID stop working

Try the instructions in the following guides to address the Face ID issues that you are having.

👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.

Axel F.

Heather1998 Said:

"I updated my iPhone and the Face ID stop working: why won’t my Face ID work any more without having any issues with it"

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Report this to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Comment: that it is after installing the update when the issue began. Include the URL of this thread.
3. Select: "Bug Report" for the "Feedback Type"
4. Proceed from there aw necessary

You can find trouble shooting tips to follow here:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If you have more questions, let us know but be sure to include which iPhone you have.