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User profile for user: janetmcm
janetmcm Author
User level: Level 1
4 points

apple tv the wifi password you entered is not correct. try again. (-100)

apple tv the wifi password you entered is not correct. try again. (-100)

Already tried to change some settings on my eero per others recommendations but to no avail. Does not let me put in password! Tried restart etc multiple times on the Apple TV.,

Apple TV (2nd generation)

Posted on Jun 1, 2023 1:39 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,118 points

Posted on Jun 2, 2023 2:56 AM

  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users had to set ‘WPA2’-only first in order to make it work.
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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,118 points

Jun 2, 2023 2:56 AM in response to janetmcm

  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users had to set ‘WPA2’-only first in order to make it work.
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apple tv the wifi password you entered is not correct. try again. (-100)

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