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Hello, I was charged delivery fee twice on apple product

I was initially charged full amount + delivery charges on my refurbished mac.

I see another transaction by apple for the delivery charges.


How can I have it fixed ?

Posted on Jun 4, 2023 10:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2023 1:58 AM

Hi,

Normally delivery free is free if you purchased at online AppleStore or Apple Authorized reseller, though you should contact Apple Support to tell them the circumstance you face with now, about double delivery fees.

Official Apple Support


6 replies

Jun 5, 2023 6:34 AM in response to Yahyaali1

Non-technical issues are now handled by the agents at the Apple Online Store.


Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753).


You can get information about an order you placed on the Apple Online Store through the Order Statuspage. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.

Hello, I was charged delivery fee twice on apple product

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