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Missing film from Apple TV library

Hey,

I tried to buy the original Point Break film on Apple TV. However it says that I have already purchased the film, but it’s not in my library.

Where could it be? How can I watch it?

Cheers

Posted on Jun 5, 2023 9:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2023 4:09 AM

It might be a hidden title, but I think users would know that, as that doesn’t happen unintentionally.

Hide and unhide movies, TV shows, music, audiobooks, and books - Apple Support

This needs to be managed on a computer, not a different device (mobile, streaming media player).


If your Library doesn’t reflect known purchases, then try signing out and signing in again.

If your device supports multiple accounts, then verify that the correct account is active.


If the issue persists after that, then please contact the Apple Support staff.

1 reply
Question marked as Top-ranking reply

Jun 6, 2023 4:09 AM in response to JonneyC

It might be a hidden title, but I think users would know that, as that doesn’t happen unintentionally.

Hide and unhide movies, TV shows, music, audiobooks, and books - Apple Support

This needs to be managed on a computer, not a different device (mobile, streaming media player).


If your Library doesn’t reflect known purchases, then try signing out and signing in again.

If your device supports multiple accounts, then verify that the correct account is active.


If the issue persists after that, then please contact the Apple Support staff.

Missing film from Apple TV library

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