You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Don't find ok button after putting icloud username and password on iphone 14 pro max

Hello,

I purchased an iphone 14 pro max. I cannot log in to iCloud on it. While switching on for the first time, it only asked for the iCloud username but no password. Then it opened. But it was not logged in to iCloud. When I try to log in to iCloud again from the setting, it only shows username and password option, but there is no ok or next option here. So, I cannot log in to iCloud. Is there any problem in my phone?

Posted on Jun 5, 2023 9:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2023 2:50 AM

iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



1 reply
Question marked as Top-ranking reply

Jun 6, 2023 2:50 AM in response to Sarker20

iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



Don't find ok button after putting icloud username and password on iphone 14 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.