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iMessage settings keep switching to send from email

In Settings > Messages > Send & Receive, there is a setting called "You can receive iMessages to and reply from" which lists my email address and my phone number. The phone number keeps getting unchecked without me doing anything, so my contacts are receiving messages from my email address instead of my phone number. How can I stop this setting from constantly switching on me?

Posted on Jun 12, 2023 8:17 AM

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Question marked as Top-ranking reply

Posted on Jun 12, 2023 8:32 AM

To activate iMessage and FaceTime using your Phone number


First, check to know whether you have an SMS plan enabled at least for One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS*** Only)


If you can't turn on or sign in to iMessage or FaceTime - Apple ...



*** You may not have an SMS plan enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.



2 replies
Question marked as Top-ranking reply

Jun 12, 2023 8:32 AM in response to klemay

To activate iMessage and FaceTime using your Phone number


First, check to know whether you have an SMS plan enabled at least for One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS*** Only)


If you can't turn on or sign in to iMessage or FaceTime - Apple ...



*** You may not have an SMS plan enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.



iMessage settings keep switching to send from email

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