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Apple Platform Security comes across my iPad

Apple Platform Security comes across my iPad saying Trojan Spyware with a phone number to call apple support. Is this phone number legit, ****


[Edited by Moderator]

iPad Pro (3rd generation)

Posted on Jun 13, 2023 9:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2023 8:20 AM

You have encountered a Scam. Apple will never contact you to inform you malware infection. Simply close the browser tab, or if received via email or other messaging platform, delete the message - ensuring that the message has also been deleted from Trash/Bin.


See >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If you are unsure of the source or provenance of a message or alert, do not respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided within the message itself. If you need to verify a message from Apple, make independent contact with Apple Support.


Most scam alerts are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.


If you suspect that your AppleID has been compromised, follow the advice outlined here:

If you think your Apple ID has been compromised - Apple Support

2 replies
Question marked as Top-ranking reply

Jun 14, 2023 8:20 AM in response to sherlynhiatt

You have encountered a Scam. Apple will never contact you to inform you malware infection. Simply close the browser tab, or if received via email or other messaging platform, delete the message - ensuring that the message has also been deleted from Trash/Bin.


See >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If you are unsure of the source or provenance of a message or alert, do not respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided within the message itself. If you need to verify a message from Apple, make independent contact with Apple Support.


Most scam alerts are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.


If you suspect that your AppleID has been compromised, follow the advice outlined here:

If you think your Apple ID has been compromised - Apple Support

Apple Platform Security comes across my iPad

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