iPhone 14 is frozen
iPhone 14 frozen…..screen is dim and shows 6:09…pushed left button on side up and then down volume have held right button up to 2 minutes …no response…. Help
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If you used these correct instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
but the issue still persists, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.