You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dhanks0001 Author

Level 1

4 points

iPhone will not work on force restart

iPhone XS is frozen and can’t force restart

Posted on Jun 16, 2023 8:58 AM

Top-ranking reply

Lawrence Finch

Level 10

217,128 points

Posted on Jun 16, 2023 9:04 AM

A forced restart, if done correctly, is guaranteed to work, unless the phone has experienced a hardware failure.

Press and quickly release VOLUME UP

then

Press and quickly release VOLUME DOWN

then

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky

View in context

iPhone will not work on force restart

Similar questions