Mail settings > List Preview lines > None show

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Level 1

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Mail settings > List Preview lines > None show

On Ventura 13.4 ... earlier today my Mail showed a line per message, and looked like this:

I changed the layout to preview below, cleared out a bunch of email, and now the view has no preview:

Settings show 2 lines. I have closed mail and restarted the computer (not just Mail)... several times, including Safe Mode:

There is no mail list in the view options:

Looks like the view I had a few hours ago was the "classic view" - which is now gone from Mac? Even so, shouldn't the List Preview lines still work??

Appreciate any ideas/suggestions/condolences :-)

Posted on Jun 16, 2023 8:24 PM

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Answer 1

Top-ranking reply

Barney-15E

Level 10

116,782 points

Jun 17, 2023 4:39 AM in response to PNWsandy

List Preview only works on the normal view.

Column layout is a standard table-like view with one row per message.

In your screenshot, you don't appear to have the message viewer open, so I closed mine and checked the menu--exactly the same. Open the Message Viewer window to change settings for that View.

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Answer 2

dialabrain

Level 10

125,507 points

Jun 16, 2023 8:40 PM in response to PNWsandy

FWIW, to get back to the view in your first screen shot you would have to uncheck "Use Column Layout". For some reason that choice and others are dimmed in the View menu that shouldn't be.

Try booting into Safe Mode then restart normally. Sometimes that will fix anomalies.

How to use safe mode on your Mac - Apple Support

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Answer 3

dialabrain

Level 10

125,507 points

Jun 17, 2023 4:47 AM in response to Barney-15E

Barney-15E wrote:

In your screenshot, you don't appear to have the message viewer open, so I closed mine and checked the menu--exactly the same. Open the Message Viewer window to change settings for that View.

+1 Good Catch.

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Answer 4

dialabrain

Level 10

125,507 points

Jun 16, 2023 8:46 PM in response to PNWsandy

Just to add, the "List preview:" setting only applies when you're not in Column Layout.

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Answer 5

PNWsandy Author

Level 1

5 points

Jun 20, 2023 6:00 AM in response to dialabrain

Thank you - and thanks to everyone for their reply. I didn't realize I needed to uncheck Use Column Layout. Once I did that everything went back to what I expected. Greatly appreciate the help!

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Answer 6

dialabrain

Level 10

125,507 points

Jun 20, 2023 6:01 AM in response to PNWsandy

You're welcome.

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Mail settings > List Preview lines > None show

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