You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📢 Newsroom Update
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
I have recently started having problems with my iPad Pro 11 1st edition touchscreen has stopped working, its 2 thin strips of about 1cm along the middle of the screen.
Holding the iPad in the horizontal orientation, it runs down from top to bottom just to the left hand side of centre.
Reset several times with no change.
Will a replacement screen fix this issue or is internal hardware issue.
Thanks Dave.
You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options based upon test results:
Genius Bar Reservation and Apple Support Options - Apple
You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options based upon test results:
Genius Bar Reservation and Apple Support Options - Apple
Touchscreen has two 1 cm areas that have stopped working.
